GOT QUESTIONS?
Frequently asked questions
How long does shipping take?
How long does shipping take?
Orders are processed in 1–3 business days and then usually take 3–7 business days to arrive. Most orders are delivered within 4–10 business days. See our Shipping Policy for details.
Where do you ship?
Where do you ship?
We currently ship to addresses in the United States, including APO/FPO addresses.
How do I track my order?
How do I track my order?
You'll get a tracking number by email once your order ships. You can check it anytime on our Track Order page.
What is your return policy?
What is your return policy?
Every order comes with a 60-day money-back guarantee. If it's not right for you, contact us within 60 days of delivery with your order number and return it for a full refund of the product price. See our Refund Policy for full details.
What if my item arrives damaged or wrong?
What if my item arrives damaged or wrong?
Contact us within 60 days of delivery with your order number and a photo. We'll send a replacement or give you a full refund, usually without needing the item back.
Can I change or cancel my order?
Can I change or cancel my order?
Yes, as long as it hasn't shipped yet. Contact us as soon as possible and we'll update or cancel it for a full refund.
When will I get my refund?
When will I get my refund?
Once your return is approved, we refund your original payment method. Your bank may take 5–10 business days to show it.
What payment methods do you accept?
What payment methods do you accept?
We accept major credit and debit cards and other payment options shown at checkout. Payments are processed securely, and we never see or store your full card details.
Is my information secure?
Is my information secure?
Yes. Checkout is encrypted and handled by Shopify's secure checkout. See our Privacy Policy for how we handle your data.
How do I contact you?
How do I contact you?
Send us a message through our Contact page. We reply within 24–48 hours, Monday–Friday.